Terms & conditions
Introduction
Please read these Terms and Conditions (“Terms”) carefully before using the Divi Social Feed plugin (the “Service”) available via the Divi Marketplace and operated by Divi Social Feed (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and customers who purchase or use the Service.
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not use the Service.
Purchases
Our plugin is sold exclusively through the Divi Marketplace. If you purchase the Service, you may be asked to provide:
- Your Divi Marketplace account details.
- Payment information (processed securely by the Divi Marketplace).
You represent and warrant that:
- You have the legal right to use your chosen payment method.
- All information you provide is true, accurate, and complete.
By completing your purchase, you authorize the Divi Marketplace to share necessary transaction details with us to fulfill your order.
Product Delivery
After your payment is confirmed by the Divi Marketplace, you will receive:
- A download link and license key via the email associated with your Divi Marketplace account.
- Access instructions within 24 hours (typically immediate).
If you do not receive your download link:
- Check your spam/junk folder.
- Ensure the email matches your Divi Marketplace account.
- Contact us at divisocialfeed@gmail.com for assistance.
Refund Policy
Due to the digital nature of our plugin, we do not offer refunds or exchanges directly.
However, since our plugin is sold exclusively through the Divi Marketplace, your purchase is covered by their 30-day money-back guarantee, in accordance with their terms and conditions.
If you encounter any technical issues, please contact our support team for assistance. We are committed to helping you resolve any problems promptly.
Availability and Errors
-
Product listings (pricing, features, etc.) on the Divi Marketplace are subject to change without notice.
-
We reserve the right to correct errors, inaccuracies, or update information at any time.
Content
You retain ownership of any content you create using our plugin. However, you agree:
-
Not to use the Service for illegal or infringing activities.
-
That we may collect anonymized usage data to improve the plugin.
Accounts
-
You must use a valid Divi Marketplace account to purchase or access updates.
-
Keep your account credentials secure. Notify us immediately of unauthorized use.
Third-Party Services
Our plugin may integrate with third-party platforms (e.g., social media APIs). We are not responsible for:
-
Their terms, privacy policies, or outages.
-
Content posted via these platforms.
Termination
We may suspend or terminate your access if you violate these Terms. No refunds will be issued.
Limitation of Liability
Divi Social Feed is not liable for:
-
Damages arising from plugin use or inability to use the Service.
-
Third-party actions (e.g., Divi Marketplace or social media platforms).
Disclaimer
The Service is provided “as is.” We do not guarantee:
-
Uninterrupted or error-free functionality.
-
Compatibility with all third-party plugins/themes.
Changes to Terms
We may update these Terms. Material changes will be notified via the Divi Marketplace or our website. Continued use constitutes acceptance.
Contact Us
For questions, contact divisocialfeed@gmail.com.